Privacy Policy

1. Who we are

PromptChest (ABN 80 986 636 831) operates the website promptchest.cloud. We sell digital prompt packs as downloadable PDF products. References to "we", "us", or "our" in this policy refer to PromptChest.

2. Information we collect

When you make a purchase we collect your name, email address, and payment details. Payment information is processed securely by Stripe and is never stored on our servers. We only receive a confirmation of payment and your email address for order fulfilment.

If you opt in to our mailing list, we store your email address for the purpose of sending product updates and tips. You can unsubscribe at any time.

3. How we use your information

• To fulfil your order and deliver your download
• To send a purchase receipt via Stripe
• To send product updates and tips if you opted in
• To comply with our legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-party services

We use Stripe to process payments. Stripe's privacy policy is available at stripe.com/privacy. Stripe may collect and store payment information in accordance with their own privacy practices.

5. Data storage

Your purchase details (name, email, product purchased) are stored securely on our server to maintain purchase records. We retain this data for a minimum of 7 years as required under Australian tax law.

6. Your rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@promptchest.cloud.

7. Cookies

Our website does not use tracking cookies. Stripe may set cookies on the payment page as part of their fraud prevention systems.

8. Contact

For any privacy-related questions, contact us via the website.